Infamous Gentleman

Handmade, Naturally

Terms & Conditions


1. General

In these Terms & Conditions (“T&Cs”), “We”, “Our”, “Us” or “Infamous Gentleman” means TIG Group Pty Ltd ACN 601 073 385 (ABN 38 601 073 385), its directors and employees.

The website and online store ("Service") and the materials sold ("Products") are provided "as is".

The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice.

Please read the terms and conditions carefully, including the No Warranties and Limitation of Liability sections.

2. No warranties

Infamous Gentleman makes no representations or warranties, either expressed or implied, of any kind with respect to Infamous Gentleman Service, its operations, content, information, Products or materials.

To the fullest extent permitted by law, Infamous Gentleman gives no warranties, expressed or implied, of any kind with respect to its Service or Products. 

3. Limitation of liability

You agree that Infamous Gentleman, its directors, officers, employees or other representatives should not be liable for damages, loss, claims, injury or liability arising from the operation, content of use of Infamous Gentleman Service or Products.

You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

To the fullest extent permitted by law, the liability of Infamous Gentleman for any loss or damage suffered by you due to any tortious duty arising from a defect in the Product is limited to the replacement value of that product.  

4. Acceptance

Your access and use of the Service and Products is conditioned upon your acceptance and compliance with our T&Cs.

You should read these T&Cs thoroughly before using our Service or Products.

By accessing and using the Service, you agree to and are bound by these T&Cs and your use of the Service constitutes agreement to T&Cs.

We reserve the right to amend the T&Cs at any time without notice to you.

We constantly review our T&Cs and update accordingly. It is our right to vary them by publishing them on our Service and revisions will be reflected in these T&Cs.

You agree that by doing this we have provided you with sufficient notice of the variation and that it is your responsibility to review these T&Cs regularly.

Lack of knowledge of these T&Cs shall not constitute a lack of agreement to them on your part.

5. Capacity

The products available through of our Service and their availability for sale are limited to individuals who can make legally binding contracts. The products are not available to persons under the age of 18 years old and any other persons who are prohibited from entering into legally binding contracts.

6. Ordering

Orders can be placed through our store.

Any order placed by you is an offer to purchase a particular product for the price (including shipping and taxes) specified on our Service at the time you place your order.

We reserve the right to accept or reject your order for any reason, including by not limited to, the unavailability of a product, an error in pricing or product particulars posted on our Service, or an error in your order.

7. Pricing & taxes

Prices displayed within this Service are shown in Australian dollars and include goods and services tax (GST) (where applicable).

For Australian domestic customers, all orders placed with us are subject to GST of 10%.

You are responsible for any taxes, duties or other liabilities imposed by any government agency, including but not limited to, customs duty, GST or any value added taxed imposed by any offering acquired from our Service.

8. Payment

Payment is required at the time of purchase and placement of your order. You will not be charged prior to the conclusion of the check-out process, and can elect to not proceed at any time prior to when payment is taken.

We accept payment via Stripe.

Although we use all reasonable efforts to protect the security of your information, the security of payments made online can not always be guaranteed. Please contact your bank or financial institution immediately if you become aware of unauthorised use of your bank account/s.

9. Shipping & delivery

Please read the Shipping & Delivery contained within this website.

10. Exchanges & returns

Please read the Shipping & Delivery contained within this website.

11. Risk & title

We will retain title to the products you order until you have made payment in full.

Risk of the products will pass onto you upon delivery to or collection by a postal or courier service.

12. Cancellation

Cancellation of your order can take place at no charge by contacting us via e-mail within an hour of ordering.

At the point in time your order has been delivered to or collected by our postal or courier service, you will be liable for the full amount of your order.

13. Warning

Despite the overall delicate and natural nature of our products, some people may react or are allergic to natural substances.

Whilst allergic reactions are extremely rare and unexpected, we are not responsible for allergies to products and resultant ailments if any. We endeavour to use low irritant formulas but cannot guarantee that it will be suitable for you.

It is a condition of purchase from Infamous Gentleman that you:
a. carefully read the listed ingredients for each product you purchase through our Service and satisfy yourself, that to the best of your knowledge, there is no medical reason for you to avoid exposure; and
b. undertake a patch test, in the application of a small amount of the product to clean skin inside the elbow or behind the ear and leave for 24 hours.

You are solely responsible for ensuring that any product you purchase and intent to use is suitable for you.

14. Privacy

Please read the Privacy Policy contained within this website.

15. Cookies

A cookie may be stored on your hard drive when you visit our website. Cookies allow us to collect information about your computer, which may include your IP address, type of browser, details of any website which has referred you to this website and so on. We use cookies to track and collect information about which parts of our website is being used by our customers.

16. Intellectual property

All content on this Service, including any text, graphics, pictures, audio and data ("Intellectual Property") are the property of Infamous Gentleman or its authorised supplier.

You must not download or use any Intellectual Property without the prior written consent of Infamous Gentleman.